At one time, I believe this was the COOLEST cleaner on the block.

Or was it these guys?

Now come on! That brought a smile or two, right?

Don’t you love looking back to see the way things used to be? What we thought was ultra-cool, suddenly makes us ask “what were we thinking?!?” Big feathered hair and leg warmers (puhleeeez don’t remind me).

But decade to decade, styles change.  Our “packaging” changes.

Twitter, social media, mobile websites – things that most “brick and mortar” small businesses say “huh?” to, will shortly be what EVERYONE is doing.

You have to, or you are going to lose business.

For years Piranha Members have done a Carpet Audit™ presentation in the home, with a presentation folder and support materials.  It’s always worked beautifully.

But innovation happened to it and it became a DVD presentation (shown on a laptop) and then an on-line streaming video. Sales conversions AND invoice averages both went up an average of 25%.

This is HUGE.  Here’s one Member sharing his experience on the tool:

Packaging isn’t just about how you bundle your services together.  It’s about how you package yourself, your presentation, and your company. From the uniforms you wear, to your paperwork, to your tools, to your van, to your marketing material and messages, to YOU.

I can chuckle about the two “vintage” cleaning photos … or laugh at my own rug shop’s photos of our first old blue Dodge van, with duct tape as the “fix all” tool used on the front grill. Gotta love those good old days.  It’s nice to look back, laugh, and be incredibly thankful about how far we’ve come and how satisfying it is to build your own business.

If you are looking for the best tools, templates, and systems for success in the cleaning and restoration industries, mark your calendar for September 23-26 – The Rich Cleaner Conference and Trade Show.

Keep it ELF!
Lisa

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